The latest firmware HEV2KW-V18.104.22.168 of the HEV-2KW is now available to upload! The new firmware will make the network be more stable when using a mobile phone to connect to the hotspot. You can choose to download the RAR file or the ZIP file.
Step 1. Download the RAR file or the Zip file and extract the content to the same folder. After doing that, you will find a dat file in the folder.
Step 2. Login your HEV-2KW web user interface and click the System button.
Step 3. Choose the dat file and then click the Upgrade button.
Step 4. Simply turn off the power and reboot your encoder to finish installing updates.
If you have any questions, please just feel free to contact us and our support team will be in touch with you right away.
DDMALL Support Team