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- Joined: Wed Aug 05, 2020 3:09 am
We would like to let you know that the firmware for the HEV-4K has been updated to Version 22.214.171.124 and Version 126.96.36.199 which optimized the compatibility with SRT. You can choose to download the below ZIP file or RAR file for the update.
PLEASE NOTE: The V1.X.X.X firmware is only applicable for the encoder that built with V1 hardware chip, while the V2.X.X.X is only applicable for the encoder that built with V2 hardware chip. If the default firmware version of your encoder is V1.X.X.X, this means your encoder is built with a V1 hardware chip. If the default firmware of your encoder is V2.X.X.X, this means your encoder is built with the V2 hardware.
PLease do not turn off the power when updating HEV-4K.