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Frequently Asked Questions

Add a discussion topic or ask a question about HE-20, HE-20IR here from your fellow HDMI extender users.
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Erik
Posts: 12
Joined: Thu Nov 28, 2019 9:16 am

Frequently Asked Questions

Post by Erik » Wed Dec 25, 2019 8:40 am

When you encounter the wrong state of the lamp, or if the state is non-graphic or sound-free, the general solution is as follows:
①Supply power to the transmitter
②Check that the connection of the entire system is in good contact
③Check crystal head for damage
④Check whether the signal source outputs the signal normally
⑤Please use genuine CAT5e / CAT6 cable for transmission
⑥Set device output audio
⑦Change the sound source to output in PCM format

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